Satisfaction
Guaranteed
Your satisfaction is guaranteed! We strive to
earn our customers' respect, repeat business, and referrals. If you are a
returning customer, welcome back. If you're new to 247securitycameras.com, please give
us a try... We won't disappoint you. A sincere and heartfelt thank you to all of
our current and future customers! We truly do appreciate the opportunity to be
your cctv solution provider.
Money Back
Guarantee
We are so certain that you will be completely
satisfied with our quality products, that we offer a 30-day unconditional money
back guarantee. Simply try our products for up to 30 days after receipt. If you
are not satisfied - for any reason - whether the product is defective, seems
defective, or that you change your mind and simply do not like it, you are
welcome to send it back to us for an exchange OR a refund. No returns
for credit after the time limit will be accepted. This time limit does not
offset in any way the warranty of the products. See "Warranty Policy" for more
details.
Warranty
Policy
All products come with a warranty against
manufacturer defect or failure for a period of one year. This warranty covers replacement of the
product. Warranty is void if mishandling, improper use, or defacing of the
product that would normally void manufacturer's warranty has occurred. Products
damaged due to improper or inadequate packaging when returned for RMA purposes
are not granted warranty coverage. 247securitycameras.com is not responsible for any
damage to other parts or personal or property injury as a result of using any of
our products or as a result of defective products.
Return Policy
We make
the returns without pain. Within 30 days after receipt of products, you may
choose to return the product(s) for a refund, exchange or replacement.
After 30 days of receipt, you only can return it for replacement due to
defective (excluding wear-down effect) if your warranty has not expried. To make
a smooth returning, you must first request a RMA (Retrun
Merchandise Authorization), then we will email you an RMA number
and the instructions of return within 24 hours. The RMA number allows us to
track your return much easier and faster. After receiving your RMA number,
please pack the defective item(s) well with supporting materials such as copy of
invoice or other information. Customer assumes all costs in shipping to us
unless we send wrong items by our mistake, and we assume the cost in shipping
back to the customer. All replacement products are shipped in standard
way unless a rush is requested.
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